Real people.
Real answers.
We are a small team that cares about how you hire. If something is not working, unclear, or you just want to talk it through, we are here.
Our commitment
We take support seriously.
HiveRef is built for small teams that cannot afford for hiring to go wrong. That means support has to be fast, honest, and actually useful.
We respond within one business day
Every message is read and replied to by a real person. No auto-responses, no ticket queue that disappears into the void.
We fix things, not just explain them
If something is broken or unclear, we resolve it. We do not send knowledge-base links when a direct answer will do.
Pre-sales questions are welcome
Not sure if HiveRef is right for your team size or hiring volume? Ask before you sign up. We would rather you make the right call than the wrong one.
Send us a message
We will get back to you within one business day.
"Signed up and sent our first reference check in under 5 minutes. No setup, no training, just worked straight away."
Founder, Blue Sky Solutions (NZ)
"The fraud flags picked up something we would have completely missed. That alone justified using the platform."
Ops Manager, Pioneer Building Co. (USA)
"The free checks got us in. By the time we used them up, we were already relying on it."
Founder, First Choice Recruitment (USA)
Not ready to contact us yet?
Start with 4 free reference checks. No credit card, no sales call, no commitment.